This accessibility statement applies to https://healthieryou.org.uk.
This website is run by Thrive Tribe. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
My Computer My Way has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: hello@healthieryou.org.uk
Post: Thrive Tribe,
Queen Elizabeth Olympic Park,
Plexal,
Here East,
London,
E20 3BS
We’ll consider your request and get back to you as soon as possible.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Visit our Contact Us page for methods of contacting the team.
Thrive Tribe is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Beyond 200% the main menu turns into a ‘burger menu’. This is not keyboard accessible unless first clicked into with mouse. At normal magnification a user should be able to tab through the menu items and at higher magnifications when the menu changed into the collapsed style burger menu, they should be able to tab to the menu icon which should identify its purpose and that it is collapsible content. Once clicked a user should then be able to move through the revealed menu items. Even when clicked into the menu navigates elements in the background and cannot be dismissed by keyboard alone.
The Skip to Content functions do not appear to be working correctly. In addition, the Skip to Content and Skip to Main Content options appear to be the same and have no functional difference.
The carousel does not have controls to pause the movement of the automatic movement of the carousel.
The focus order for carousel items may cause some confusion as elements are navigable by keyboard while they are not visually present.
Some user interface components when receiving focus do not meet WCAG contrast requirements. WCAG requires all text to have a contrast ratio of 4.5:1.
An accessible name is a word or phrase coded in a way that assistive technologies can associate it with a specific user interface object. Assistive technologies can then refer to the object by name, not just by type. When a link doesn’t have an accessible name, people who use assistive technologies have no way of knowing its purpose.
Nested interactive controls are not announced.
At this time, we have made no claims of disproportionate burden.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are currently working on fixing these essential documents or replacing them with accessible html web pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Some of our services include third party content which we have no control over such as documents which are sent to us and uploaded as part of a service we provide, or comments left on pages by members of the public. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd September 2020. This content is also exempt from the regulations. All new video content we produce will have appropriate captions, audio descriptions and transcripts as necessary.
At this time, we have not identified any content that is not within scope of the accessibility regulations.
Thrive Tribe is working with our partners and Accessibility experts to ensure all our sites are compliant and easy to use for all. As a start we will address the areas of non-compliance listed on this statement.
This statement was prepared on 13/10/2023. It was last reviewed on 13/10/2023.
This website was last tested on 13/10/2023. The test was carried out by All Able Ltd.
A representative sample of pages of the website were tested. Testing was composed of a mixture of manual, semi-automated and assistive technology testing.